FUTURE FOODS FUNDRAISING
Privacy Policy
Last updated: September 2026
Future Foods Auckland 2021 (“Future Foods”, “we”, “us” or “our”) respects your privacy. This policy explains how we collect, use, store and protect personal information when you use the Future Foods Fundraising website, create an account, organise a fundraiser, place an order, or contact us.
Information we collect
We may collect information you provide to us, including your name, email address, phone number, account details, delivery or collection information, organisation and fundraiser details, order information, and messages or enquiries you send us. We may also collect basic technical information associated with use of our website, such as browser, device and website activity information.
How we use your information
We use personal information to provide and operate the fundraising service, manage accounts and fundraisers, process and fulfil orders, arrange collection or delivery, communicate about orders and fundraisers, provide customer support, maintain the security and reliability of the website, meet our legal obligations, and improve our services.
Payments
Online payments are processed by our payment provider. Future Foods does not need to store your full card number or card security code on our website. Payment providers may process information in accordance with their own privacy policies and security requirements.
Sharing information
We do not sell your personal information. We may share information where reasonably necessary with service providers that help us operate the website, process payments, send communications, host data, or fulfil orders. We may also disclose information where required or permitted by law.
Fundraisers and organisers
Where necessary to run and fulfil a fundraiser, relevant order or supporter information may be made available to the authorised organiser of that fundraiser. Organisers should only use that information for purposes connected with the fundraiser, collection, delivery or distribution of orders.
Cookies and website technology
Our website may use cookies and similar technologies that are necessary for functions such as account sessions, security, checkout and remembering website preferences. We may also use website information to understand and improve how the service is used.
Keeping information secure
We take reasonable steps to protect personal information against loss, unauthorised access, misuse, alteration or disclosure. No online service can guarantee absolute security, so we also encourage users to use a strong password and keep their login details private.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including operating accounts and fundraisers, maintaining business and transaction records, resolving enquiries, and meeting legal, tax and accounting requirements.
Your privacy rights
You may ask us to provide access to personal information we hold about you or request that incorrect information be corrected. You may also contact us with a privacy question or concern. Some information may need to be retained where required by law or for legitimate business record-keeping purposes.
Children and young people
Our fundraising platform may support schools and youth organisations, but accounts, fundraiser administration and purchases should be completed by people authorised to provide the information involved. Please contact us if you believe personal information has been provided inappropriately.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated date.
Contact us
For privacy questions, requests or concerns, contact Future Foods Auckland 2021 at futurefoodsauckland@gmail.com or phone 021 101 4997.